Returns & Exchanges

Returns

All sales are final and non-returnable. We guarantee the authenticity and quality of every dress. Our dresses are either made in-house or created by established designers, and every dress is carefully inspected before shipment to ensure it meets our quality standards.

We make every effort to ensure the dress matches the photos and description, and many customers find it even more beautiful in person.

Since all sales are final, we strongly recommend confirming the size and measurements with us before ordering. This will help ensure you receive the perfect fit and have a wonderful shopping experience.

Exchanges

We do accept exchanges for a different size of the same item. To avoid exchanges, please double-check sizing with us before placing your order. If you need to request an exchange, please contact us within 5 days of delivery. If approved, the tracking number for the returned item must be provided within 3 days of exchange approval.

Items must be in original condition with tags, or the exchange will not be accepted. All shipping costs, for both returning and resending the item, are the buyer’s responsibility.

As a small shop, we are unable to offer free exchange shipping. We appreciate your understanding. We do not accept exchanges for Wedding gown, Quinceañera, or Mini Quince dresses.